Returns & Exchanges

At Botanica Health, we want you to be completely satisfied with your sustainable fashion purchase. If your item isn't the perfect fit, we offer a 30-day return window for all unworn garments in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original eco-friendly packaging, ensuring all tags are attached and the garment is in its original state.

• 3.
  Ship Your Items

  Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.