Frequently Asked Questions
Everything you need to know about Botanica Health fashion and services.
What materials are used in your apparel?
At Botanica Health, we prioritize sustainability and comfort. Our collections are crafted from 100% organic cotton, recycled polyester, and eco-friendly bamboo fibers to ensure breathability and durability.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed sizing chart with measurements in both inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit.
Are your dyes safe for sensitive skin?
Yes, we use non-toxic, OEKO-TEX certified botanical and low-impact dyes that are gentle on the skin and better for the environment.
Can I modify or cancel my order?
Orders can be modified or cancelled within 1 hour of placement. After this window, our warehouse begins processing, and we are unable to make changes.